Big Leap Review

What clients say on Clutch

4.8/ 5 on Clutch from 94 reviews

• Quality: 4.7
• Schedule: 4.8
• Cost: 4.6
• Willing to Refer: 4.8

Big Leap offers competitive pricing for their services, typically ranging from $5,000 to over $100,000 annually. Clients appreciate their value for cost, reporting significant improvements in SEO rankings and organic traffic, indicating strong ROI for their investments.

• Strong Client Relationships and Customer Service. Big Leap is known for building strong client relationships, with many clients noting their attentiveness and willingness to go above and beyond. Their team is described as responsive, approachable, and genuinely invested in client success.
• Impressive Results in Increasing Leads and Traffic. Big Leap has been successful in significantly increasing leads and organic traffic for clients across various industries. Clients report notable improvements in their digital presence and conversion rates, often exceeding initial expectations.
• Challenges with Account Management Transitions. While most clients are satisfied with Big Leap's services, some have experienced challenges during transitions between account managers. These changes occasionally lead to a temporary disruption in service quality and project continuity.
• Exceptional Project Management and Communication. Clients appreciate Big Leap's organized project management and clear communication. They provide regular reports, maintain open lines of communication, and are proactive in addressing client needs. Their ability to keep projects on track and deliverables on time is frequently praised.

Most-mentioned by clients:

• Communicative (22)
• Timely (14)
• Well-organized projects (11)
• Easy to work with (10)
• Great project management (9)
• High-quality work (9)
• Professional (9)
• Knowledgeable (8)

Source: Clutch, a third-party B2B review platform. Ratings are submitted by the agency's clients, not by this site.